Tag Archives: Arcadia University

At Your Service

Posted on January 25, 2013 by victorrivero

Enhancing IT service delivery value on campus by leveraging service management data GUEST COLUMN | by Steven E. Alter The quest to deliver quality service is never ending for an information technology (IT) organization. At Arcadia University, I focused the … Continue reading →

Posted in Trends | Tagged Arcadia University, campus IT, higher education technology, service management data, Steven Alter VP and CIO, university CIO | 1 Comment

Enabling the University Campus for Tomorrow, Today

Posted on September 10, 2012 by victorrivero

GUEST COLUMN | by Steven E. Alter From the student’s perspective (the customer from a service delivery view point), network access — specifically wireless connectivity and the ability to connect any device, securely — to the Arcadia University’s network — … Continue reading →

Posted in Columnists, Trends | Tagged Arcadia University, BYOD, campus connectivity, college campus networks, Steven Alter VP and CIO, student access | 2 Comments

Tag Archives: Arcadia University

At Your Service

Enabling the University Campus for Tomorrow, Today

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Tag Archives: Arcadia University

At Your Service

Enabling the University Campus for Tomorrow, Today

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